Q:Are you a factory or a trade company?
A:We are a factory with rich experience. Our factory is in Hebei, China. (Or directly make an appointment with the customer for a video factory inspection. Send factory inspection video to customers to watch.)
Q:I don't know which one is suitable for me?
A:Just tell me this information and our professional sales colleagues will recommend the right machine for you:
1.What's your daily water treatment volume (T)?
2. Is the equipment used to treat domestic sewage or industrial sewage?
3. How many people use? / and where is the use scene?
4. Is there a water ingress test report?
5. What are the requirements for effluent and local discharge standards?
Q: What about after-sales problems?
A: If your machine such problems, please contact us as soon as possible, and do not try to repair the machine by yourself or others. We will reply as soon as possible within 24 hours to solve it for you.
Q: How to install and run the machine?
A: Our technicians have installed the machine before shipment. For the installation of some small parts, we will send detailed training videos and user manuals with the device. 95% of customers can learn by themselves.
Q: 5,How long is the warranty period?
A: 18 months after install.
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